CHN Hospitality Partners

Your hotel run as a business, to the standard a buyer would expect, while you keep ownership and control.

Owning a hotel in Costa Rica and running one are two different jobs. Many owners live abroad, bought the property as an investment, or simply want their time back. CHN Hospitality Partners takes on the management of the operation on the owner’s behalf: revenue, team, standards, compliance and reporting, with one accountable point of contact and figures you can read every month.

Who it is for

• Owners who do not live on site and need the property run properly in their absence.
• New buyers who have acquired a hotel, lodge or resort and want a steady hand through the transition.
• Owners planning a sale in the coming years, who want a documented, owner independent operation that holds its price in due diligence.
• Investors and family offices who need local management and clear reporting on a Costa Rican asset.

What we manage

Revenue and distribution	Rate strategy by season, channel mix, OTA presence and direct bookings: the right price, in the right channel, at the right time.
Operations and standards	Written operating procedures by department, service standards, purchasing and cost control.
Team	Organisation, roles, hiring support, training and daily leadership routines, so the team carries the standard.
Guest experience	Friction points, online reputation and the response to reviews, managed as part of the commercial plan.
Compliance	Licences, permits, payroll obligations and insurance kept current, with renewals tracked before they fall due.
Property and maintenance	Preventive maintenance, supplier management and a capital expenditure plan agreed with the owner.
Owner reporting	A monthly P&L and a dashboard of occupancy, ADR, RevPAR and margin, with a quarterly review against budget.

The right manager, found or placed

Not every owner needs us to run the hotel. Sometimes the answer is the right general manager. We headhunt candidates through our network in Costa Rican hospitality, or place an experienced manager with you on a one-year outsourced contract, with the option to take them on permanently. Full management, a placed manager, or something in between: every arrangement is tailored to the property and the owner.

How it works

1. Assessment. We visit the property, review the numbers and the team, and agree with you what the operation needs.
2. Proposal. A written scope, reporting calendar and fee, tailored to the property. Nothing generic.
3. Handover. A structured transition: procedures written down, systems in place, baseline figures recorded.
4. Ongoing management. Day to day direction of the operation, monthly reporting and a quarterly review with the owner.

Why CHN

We work with hotels as operating businesses, not as real estate. A hotel carries staff with accrued rights, forward bookings, licences and a distribution mix, and its value is set by how well all of that is run. Because our core work is advising on the sale and acquisition of hospitality businesses, we manage with the end in mind: an operation that is documented, transferable and worth more on the day you decide to sell. We work in Spanish, English, Dutch, German and French.

Fees

Fees are on request. Every mandate is quoted after the assessment, according to the size of the property and the scope agreed.

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En español

Servicios de Gestión Hotelera

Su hotel administrado como un negocio, al estándar que exigiría un comprador, mientras usted conserva la propiedad y el control.

Ser dueño de un hotel y operarlo son dos trabajos distintos. CHN Hospitality Partners asume la gestión de la operación en nombre del propietario: ingresos, equipo, estándares, cumplimiento y reportería, con un solo interlocutor responsable y números claros cada mes.

Para quién: propietarios que no viven en el hotel, nuevos compradores en etapa de transición, propietarios que planean vender en los próximos años e inversionistas que necesitan gestión local y reportes claros.

Qué gestionamos: ingresos y distribución; operación y estándares; equipo; experiencia del huésped y reputación en línea; licencias, permisos, planilla y pólizas al día; mantenimiento y plan de inversiones; y un P&L mensual con tablero de ocupación, ADR, RevPAR y margen, más revisión trimestral contra presupuesto.

El gerente adecuado: si lo que necesita es un buen gerente general, lo buscamos a través de nuestra red en la hotelería costarricense, o le asignamos un gerente con experiencia mediante un contrato de servicios por un año, con la opción de contratarlo después de forma permanente. Gestión completa, un gerente asignado o una solución intermedia: cada acuerdo se adapta al hotel y al propietario.

Cómo funciona: diagnóstico en sitio, propuesta escrita con alcance y honorario, traspaso ordenado de la operación y gestión continua con reporte mensual.

Honorarios: a consultar. Cada mandato se cotiza después del diagnóstico, según el tamaño del activo y el alcance acordado.

Escríbanos con total confidencialidad: tara@invest-costarica.com · daniel@invest-costarica.com